Terms and Conditions

 

LUDICROUS Li-Po TERMS & CONDITIONS

This represents a legal document and is the Terms of Service (Agreement) for our website, www.ludicrouslipo.co.uk.  By using our website, you agree to fully comply with and be bound by the following agreement each time you use our website. Please review the following terms carefully.

PRODUCTS

All of our products are sourced from wholesale suppliers and are sent to you in brand new condition. We reserve the right to use our own packaging for our listed products. Our website offers products listed into individual categories. Our main categories are 1s lipo, 2s lipo, 3s lipo, 4s lipo and Li-hv lipo

PRICES

The prices payable for products are shown in the SHOP categories and their relevant subcategories and are correct on the date the customer places the order. The prices do not include VAT and are in GBP (Great British Pounds). Any prices listed on the website are subject to change without any prior notice. The shipping costs are listed once you have placed your order.

Products will not be despatched until full payment is received we cannot reserve any stock which has not been paid for in full. If payment is not received within two hours of placing the order Ludicrous Li-Po reserves the right to cancel the order. After this time, we are no longer legally bound to continue with the original purchase.

CONTRACT

No contract will exist between you and Ludicrous Li-Po for the sale of any product until Ludicrous Li-Po has accepted your order and you have received an order acknowledgement. Our acceptance of your order brings into existence a legally binding contract between us. Only those aged 18 & over are entitled to enter into these legally binding contracts. We reserve the right to cancel any order without giving reason or notice and will refund you the full amount.

TERMS OF SALE

By placing an order you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. We must receive the payment in full. Once payment has been received by us we will begin the process of packaging and dispatching your order. Our acceptance of your order takes place once you have received an order acknowledgement unless we notify you that we do not accept your order, or you have cancelled your order.

SHIPPING POLICY

For deliveries within the UK, we aim to provide you with an order acknowledgement within 2 working days and dispatch your goods within 5 working days from the date of the order acknowledgement. For deliveries outside of the UK, we aim to provide you with an order acknowledgement within 5 working days and dispatch your goods within 10 working days from the date of the order acknowledgement. For deliveries within the UK, if your purchase has not been received within 14 working days from the date of the order acknowledgement and 30 working days for deliveries outside of the UK, please email [email protected]ludicrouslipo.co.uk and we will endeavour to resolve the issue as quickly as possible.

All orders will be sent via Royal Mail 1st class. If you require your shipment to be tracked, you will be able to request this once you begin the payment process. For orders which require the use of a courier, the cost will be appropriately added at the payment stage.

We cannot refund or replace lost items until 15 working days after the date of dispatch for deliveries with the UK and 30 days for deliveries outside of the UK - Royal Mail deems items as “lost” after this amount of time.

RETURNS POLICY

Goods purchased from Ludicrous Li-Po may be returned within 14 days of purchase (UK customers) or 45 days (Outside of the UK customers) providing that the items are unused and in their original condition & packaging. A full refund will be provided within 28 days from receipt of the returned items. This does not affect your statutory rights.

LIABILITY

If the products we deliver are incorrect, damaged or the incorrect quantity, we shall have no liability to you unless you notify us by email of the problem within 7 working days of the receipt of the goods. To notify us please email [email protected]ludicrouslipo.co.uk. If you do not receive products ordered within 14 working days from the date of the order acknowledgement, we shall have no liability to you unless you notify us by email of the problem within 14 working days from the date of your order acknowledgement. If you notify us under these conditions, our only obligation will be to redeliver, refund or replace any damaged item. We cannot be held responsible for any delays once the goods have left us and are in possession of the Royal Mail or a courier.

COMPLAINTS PROCEDURE

If, for any reason, you are not entirely happy with your purchase, please email us at [email protected] within 7 day of receiving your item. We cannot be held liable for complaints outside this time frame due to the likelihood of the items being in used condition. Please ensure you state your reference number in the email. Please also include the details of your complaint. We will endeavour to resolve your complaint as quickly as possible, please allow 2 working days for acknowledgement of receipt of your email and 5 working days for us to reply back to you.

INTELLECTUAL PROPERTY RIGHTS

All content, design, information, text, images, names, likenesses, pictures, graphics, formats, code and software, technical drawings, configurations, graphics, photographs, audio and video files, scripts, links, interactive features and other material and files (collectively, “Content”) used on or incorporated into this Site, and the selection, arrangement and/or integration of all such Content are either registered trademarks, trademarks, trade names, service marks, copyrights or otherwise protected property of Ludicrous Li-Po, or used under license or otherwise, and all rights thereto are specifically reserved. Except as otherwise expressly provided herein, Content on the Site may not be used, copied, published, broadcasted, distributed, reproduced or transmitted without our prior written consent.

You agree to comply with, and keep intact, any copyright notices, trademark notices, information, or restrictions contained in or on any Content available on, incorporated into or accessed through the Site. You may not copy, use, download, modify, frame, publish, transmit, retransmit, transfer or sell, license, reproduce, create derivative works from, distribute, perform, display, disseminate, broadcast, cache, rearrange, redistribute, alter, adapt, crop, re-size, reverse engineer, move, remove, delete or in any way exploit or make commercial use of, any material obtained through the Site, including without limitation Content, in whole or in part, directly or indirectly, without the prior written consent of the owner thereof, except as expressly permitted in this Agreement, on the Site, by Ludicrous Li-Po (and all other entities with an interest in the relevant intellectual property) in writing in each instance or under applicable law.

PRIVACY POLICY

When you make a purchase with Ludicrous Li-Po, we will need some information. This information helps us get your purchases to you as quickly as possible. If you place an order with us, we will need your debit/credit card number; expiry date, relevant security details, telephone number, postal address and finally your billing address. This information remains confidential between ourselves and you the customer.

We do not store debit/credit card details nor do we share customer details with third parties.

From time to time, we may use your e-mail address to send you information about our latest products, you can opt out of this at any time. To do so, please e-mail us at [email protected] and we will remove you from our mailing list.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the Law of England and the parties hereby submit to the exclusive jurisdiction of the English courts